Do you have difficulties opening any web page although you already know your PC is connected to the Internet? No matter how uncommon and uncontrollable the situation might seem to you, the issue is still resolvable.
If you are using a WiFi router to connect to the Web, examine the status of your wireless icon on the right side of your Windows taskbar. If it displays a yellow triangle, just click on it. You will probably see the message “No Internet, secured”.
Regardless of the fact that this error could have resulted in a number of reasons, the chance is that your IP address has been misconfigured.
This, in turn, could have led to your router having problems connecting to the Web. Even an update to the operating system could lead to this problem.
As there are several reasons for this issue, the solutions are at least as many as the causes. Try going through each of the proposed solutions until you discover the one that works for you.
Check the network adapter driver.
If it is outdated, it could cause an Internet connection problem. Take the following steps to update it:
- Press the Windows and R keys and copy or type in the “Open” field of the new dialog box “devmgmt.msc”. Then press OK and it will open the Device Manager window.
- Find and expand Network Adapters.
- Right-click on the network adaptor your computer is using and click on “Update Driver Software…”
- Choose “Search automatically for updated driver software”. If Windows finds a newer driver version, it will install it for you.
- Click the start button on the left side of taskbar and type “Network”.
- Choose “Network Status” and then “Network and Sharing Center”.
- Choose “Change Adapter Settings”:
- Left-click on your wireless network and then on “properties”.
- Disable the Internet protocol version 6 by unchecking it as shown in the screenshot:
- Close all open windows and restart the PC.
- Try to access the Internet.
If the problem persists, uninstall your network adapter. You can do this with the following steps:
- Click on the start menu icon in the bottom left corner of the screen and type “Device manager”
- Open the device manager, locate the network adapter you use and choose “uninstall device”.
- Look for the “Action” menu item, click it and choose the option “Scan for hardware changes”.
- Windows will change scan for a new driver for your network adapter and install it if it finds it.
- Restart your PC
The above-outlined steps will fix your adapter-related network problems.
Change your WiFi connection property.
Go through the steps outlined below to do so:
- Press the Windows and R keys and in the Open field of the Run window dialog box enter or copy and paste “ncpa.cpl”. Then press OK. A window with your available network connections opens.
- Choose your WiFi connection, right-click on it and then on Properties.
- In the Ethernet Properties dialog window, ensure that the following items are checked:
- Client for Microsoft networks
- File and Printer Sharing for Microsoft Networks
- Internet Protocol Version 6, or TCP/IPv6
- Internet Protocol Version 4, or TCP/IPv4
- Link-Layer Topology Discovery Mapper I/O Driver
- Link-Layer Topology Discovery Responder
- Locate the Wi-Fi network that has a problem by clicking on the network icon and then remove any Ethernet cables.
- Enable airplane mode and restart the router.
- Disable the airplane mode after the restart.
- Start the Wi-Fi connection.
This should fix the issue.
Update your power management properties.
These settings could also cause the “no Internet, secured” problem. The workaround involves the following steps:
- Press Win key + X and expand network adapters
- Double-click the Wi-Fi connection and go to the Power Management tab.
- Uncheck the option “Allow the computer to turn off the device to save power”:
- Restart the PC and see if this resolves your problem.
Change the TCP/IP options.
This fix relates to the Windows 10 Creators and Windows 10 Fall Creators Update. If you are using either of these, try modifying the TCP/IP properties. The steps to take are as follows:
- As we did before, press down the Win and “R” keys and type or copy “ncpa.cpl” in the window.
- After the Network Connections window opens, right-click on your Wi-Fi connection and choose Properties.
- Double-click on “Internet Protocol Version 4 (TCP/IPv4) and choose the options “obtain DNS server automatically” and “obtain an IP address automatically”.
- Press the “Advanced” button in the same window.
- In the “Advanced TCP/IP Settings” window, choose the option “enable NetBIOS over TCP/IP”.
- Click OK and close the windows.
- After a pause of several minutes, open the network adapter once again. This should restore your IPv4 connectivity and allow you to load any web page.
Disable software for Wi-Fi sharing.
The router driver of Win 10 may be in conflict with the Wi-Fi driver resulting in the “no internet, secured” error message. This can be fixed with the following steps:
- Open the Network Connections as we did before and right-click on the wireless network
- Choose properties and then on the Network tab, uncheck “Microsoft Network Adapter Multiplexor Protocol”. Do the same with the rest of the Wi-Fi sharing-related items if any.
- Confirm your changes with OK, close the open windows and try to connect to the Internet.
The error we tried to fix is mostly related to Windows 10 but since the “no Internet, secured” message is a common error related to other Windows versions as well, we had to attempt different methods for a fix. If you have tried all the proposed fixes, one of them should work for you too.